Accessibility
Statement

S & M Home Organization LLC is committed to ensuring that our website, smhomeorganization.shop, is accessible to people with disabilities. We believe that everyone has the right to access information and make purchases online, regardless of ability or the technology they use.

We are actively working to increase the accessibility and usability of our website and to meet applicable accessibility standards. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C).

Accessibility is an ongoing effort at S & M Home Organization. We review and update our website regularly to maintain and improve compliance as standards and technologies evolve.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

smhomeorganization.shop is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard. We are actively addressing known issues and working toward full conformance.

We have implemented the following accessibility features on our website:

Visual

• Text can be resized up to 200% without loss of content or functionality
• Sufficient color contrast between text and backgrounds throughout the site
• No content that relies on color alone to convey meaning
• Images include descriptive alternative (alt) text for screen reader users
• No content flashes more than three times per second

Navigation

• All functionality is accessible via keyboard without requiring a mouse
• A logical and consistent navigation structure throughout the site
• Clear focus indicators for keyboard navigation
• Descriptive page titles and headings for orientation
• Skip navigation links to bypass repeated content

Content

• Language of the page is identified in the HTML code (lang="en")
• Error messages in forms are clearly identified and described
• Form fields have associated labels for screen reader compatibility
• Links have descriptive text that makes sense out of context

Despite our best efforts, some areas of our website may not yet be fully accessible. We are aware of the following limitations and are working to address them:

• Some older product images may have incomplete or generic alt text — we are reviewing and updating these
• Certain third-party embeds (such as payment processor iframes) may have accessibility limitations outside our direct control
• Some complex interactive components may not be fully optimized for all assistive technologies
• PDFs or downloadable documents, if present, may not be fully tagged for accessibility

If you encounter any specific accessibility barrier not listed here, please contact us and we will prioritize addressing it.

We welcome your feedback on the accessibility of smhomeorganization.shop. If you experience any accessibility barriers, or if you need information in an alternative format, please contact us. We take all accessibility concerns seriously and aim to respond within 2 business days.

• Email: support@smhomeorganization.shop
• Phone: +1 (657) 325-5647
• Hours: Monday–Friday, 9:00 AM – 6:00 PM ET
• Mail: S & M Home Organization LLC, 1213 Blazing Ridge, Lawrenceville, GA 30046, USA

When contacting us about an accessibility issue, please include the URL of the page where you encountered the barrier, a description of the problem, and the assistive technology or browser you are using. This helps us reproduce and resolve the issue as quickly as possible.

If you are not satisfied with our response to your accessibility concern, you have the right to escalate your complaint. In the United States, accessibility complaints related to websites may be filed with:

• The U.S. Department of Justice, Civil Rights Division — which enforces Title III of the Americans with Disabilities Act (ADA) regarding places of public accommodation, including websites
• The U.S. Access Board — which develops and maintains accessibility guidelines

We would, however, always encourage you to contact us first. We are a small, family-owned business and we genuinely want to resolve any accessibility issue you encounter as quickly and personally as possible.

smhomeorganization.shop relies on the following technologies for conformance with WCAG 2.1:

• HTML5
• CSS3
• JavaScript
• WAI-ARIA (Accessible Rich Internet Applications) where applicable

The site has been tested using the following browsers and assistive technologies:

• Google Chrome with ChromeVox screen reader
• Mozilla Firefox on desktop
• Apple Safari on iOS with VoiceOver
• Keyboard-only navigation testing across all major browsers

This statement was last reviewed and updated on September 12, 2026. We review our accessibility statement and the accessibility of our site at least annually, or whenever significant changes are made to the website.